Contact KundaliMatches — Support, Feedback & Business Inquiries
The KundaliMatches team is here to help with everything from a question about a calculator to a partnership proposal. Whether you need help understanding a report, want to request a refund, or found a technical bug in one of our hundred-plus tools, reaching us is simple, and every message goes to a real person.
To keep responses fast, we route inquiries by category. Support questions about tools and reports, billing and refund requests, and business or partnership proposals are handled by the right team member from the start, which means you get a useful answer instead of a generic reply.
How to Reach the KundaliMatches Team
The quickest way to reach us is through the contact form on this page. Choose the category that best matches your inquiry, share the details of your question, and include any relevant information such as your report ID or the name of the tool you were using. Including these details helps us resolve your issue in a single reply.
For urgent technical problems with a tool, you can also mention the browser and device you are using. This information helps our engineers reproduce the issue quickly and ship a fix faster.
Response Times and What to Expect
Our team aims to respond to every inquiry within one to two business days. Most support questions about how a tool works are answered within 24 hours, while more complex technical investigations or refund reviews may take a little longer. We do not use automated bots to answer support questions, so you will always hear from a real member of the team.
If you have not received a response within three business days, please check your spam folder first, then resend your message with the same subject line. Occasionally email filters block replies, and a gentle follow-up helps us make sure nothing falls through the cracks.
Common Inquiries: Reports, Refunds & Technical Issues
Most of the messages we receive fall into three categories. Report inquiries ask for help understanding a premium report, its charts, or the language used in an interpretation. Refund requests relate to paid reports and consultations, and they are handled according to the policy described on our refund policy page. Technical issues cover calculators that return errors, pages that do not load, or mobile display problems.
You can resolve many common questions without waiting for a reply. Our help content, the astrology glossary, and the blog answer hundreds of frequently asked questions, and most calculators include a guide right on the tool page. Still, if you cannot find an answer, we are always glad to help directly.
Partnership and Business Inquiries
We love collaborating with astrologers, content creators, developers, and brands. Whether you want to embed Vedic astrology tools in your product, write guest content, promote the platform, or explore our developer API, the partnership route on the contact form is the right place to start.
For business inquiries, please include a short description of your organization and what you have in mind. Our team reviews every proposal and will reply with next steps. Serious partnerships are usually answered within a few business days.
Frequently Asked Questions
What is the fastest way to reach support?
The contact form on this page is the fastest channel. Selecting the correct category and including details such as your report ID or the tool name lets our team resolve most issues in a single reply.
Do you offer refunds if a report is inaccurate?
Yes, within the eligibility window described in our refund policy. If a paid report was delivered incorrectly or you believe there was a genuine calculation error, contact us and our team will review your case.
Can I report a technical issue with a calculator?
Absolutely. Use the technical issue category on the contact form and include the name of the tool, the browser and device you are using, and a description of what went wrong. Screenshots are always helpful.